Posts Tagged ‘Technology’

Everyone has a story to tell about credit card fraud, money disappearing out of their bank accounts and even identity theft and they can be frightening and scary. Personal information should be just that, personal, and the idea that someone else has access to your private details is not a nice one. Fraudsters these days have all kinds of tricks up their sleeves and are consistently coming up with new ways to commit fraud and gain access to accounts they have no business with.

Organisations all over the world have to deal with fraud and are constantly searching for services that can guarantee protection of their customers’ information. Identity fraud is the fastest growing crime in the world which has resulted in some highly effective solutions that can reduce the threat of financial or identity scams, reduce the amount spent on PIN and password resets and allow your business to provide an improved personalised service to clients.

IVR systems use a technology that improves the interaction between businesses and callers through incorporating voice recognition software, and consists of speech analytics, voice prompts, and automated tone recognition. This enables a computer to interact with customers for daily routine calls and the verification process instead of employing people to do it, thus saving lots of manpower hours and money. Once the identity of the person is confirmed or they have been directed to the right department then an actual agent can deal with the real issue.

Voice-enabled caller identification and verification offers every business a solution that will provide them with the confidence needed to offer a highly secure authentication process for verifying callers are who they say they are, thereby protecting both the customer and the business.

All kinds of industries use IVR systems, from the financial and healthcare sector to the legal and entertainment industry, and these days they are used in all manner of transactions, you’ll be familiar with them when you pay bills over the phone and check what time the movies are on, they’re also used for tracking shipping, booking holidays and even making theatre reservations. Read the rest of this entry »

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Creating new technology for the military has never been an easy task. Building computers and other devices that last against the forces of nature and men involves a lot of engineering and a bit of creativity. Perhaps that is why so many worldwide technology and defense firms have begun to work together to push the newest and latest technologies into practical use for the military.

One common question is whether or not smart phones or tablets have seen widespread military application. According to DRS Tactical Systems, a tablet computer was already in service with most NATO militaries. The tablet featured many of the same capabilities and specifications of the i Pad, but without the glossy exterior. The tablet was designed to last in adverse conditions and take a lot of concussive force before sustaining any damage.

These tablets, while a bit larger than the consumer edition, are meant to be carried everywhere on the battlefield. They are equipped with proprietary military software that interacts with GPS data and military satellites to collect and display contextual information about a mission. Read the rest of this entry »

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For those who follow cutting-edge technology news, it’s no secret that home automation technology is becoming more and more popular. “Smart homes” are not only cool, but also offer an immense amount of functionality that cannot be matched by homes that do not incorporate automation. As technology advances, trends come and go. Most people would agree, however, that it’s safe to say that home automation is here to stay, and that it will only become more and more advanced as time goes on. The following are some of the coolest trends in home automation technology for your home.

Automated Drapery Systems

Hate tying up the drapes each and every morning? You aren’t alone, which is why automated drapery systems are quickly finding themselves in more and more homes each year. With just the push of a button, you can command your drapes into their upright positions seamlessly and without effort. Automated drapery systems are not only cool looking, they are just another functional way to streamline your day.

Electronic Sconces

While traditional sconces are finding themselves getting phased out of homes as each year passes, electronic sconces are gaining in popularity, ending up in some of the most modern and progressive homes on the planet. LED powered sconces not only save on electricity, they are able to provide a unique and warm lighting that cannot be reproduced by any other type of fixture. To add a touch of class and progressiveness to your home, electronic sconces are the perfect solution. Read the rest of this entry »

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