Archive for January, 2012

Over the last 10 to 15 years 3D visualisation and green-screen technology has become a necessity in advertising. It has become so prevalent, that it is rare to see an ad these days without the use of 3D visualisation or green-screen technology.

This technology provides many advantages, apart from the obvious ‘visual eye-candy’ that green-screen and 3D provide, the technology also solves many production problems, for example, any logistical issues involved in the shoot e.g. locations become defunct as 3D and green-screen technology can place the actors in any location imaginable – digitally, On the moon, in a jungle, on a beach etc. The producer can be on one side of the globe while the production team can be on another and the work can be shared via ftp technology.

Green-screen technology involves shooting actors in front of an evenly lit green or blue wall or screen, this then allows digital software to remove the green or blue parts from the video and enables an artist to place (or composite) the actors in any situation conceivable. It is rare to see a product advertisement without the use if 3D visualisation, it is used so much because of the distinct advantages it provides. The product can be lit in a way that looks better than real life, it can be animated in so many ways and have countless digital effects incorporated. Read the rest of this entry »

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Everyone has a story to tell about credit card fraud, money disappearing out of their bank accounts and even identity theft and they can be frightening and scary. Personal information should be just that, personal, and the idea that someone else has access to your private details is not a nice one. Fraudsters these days have all kinds of tricks up their sleeves and are consistently coming up with new ways to commit fraud and gain access to accounts they have no business with.

Organisations all over the world have to deal with fraud and are constantly searching for services that can guarantee protection of their customers’ information. Identity fraud is the fastest growing crime in the world which has resulted in some highly effective solutions that can reduce the threat of financial or identity scams, reduce the amount spent on PIN and password resets and allow your business to provide an improved personalised service to clients.

IVR systems use a technology that improves the interaction between businesses and callers through incorporating voice recognition software, and consists of speech analytics, voice prompts, and automated tone recognition. This enables a computer to interact with customers for daily routine calls and the verification process instead of employing people to do it, thus saving lots of manpower hours and money. Once the identity of the person is confirmed or they have been directed to the right department then an actual agent can deal with the real issue.

Voice-enabled caller identification and verification offers every business a solution that will provide them with the confidence needed to offer a highly secure authentication process for verifying callers are who they say they are, thereby protecting both the customer and the business.

All kinds of industries use IVR systems, from the financial and healthcare sector to the legal and entertainment industry, and these days they are used in all manner of transactions, you’ll be familiar with them when you pay bills over the phone and check what time the movies are on, they’re also used for tracking shipping, booking holidays and even making theatre reservations. Read the rest of this entry »

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